Refund policy

Return & Exchange Policy

All sales are final. Because each item is custom made or handmade, we do not accept returns or exchanges.

If you receive an incorrect item due to an error on our part, please contact us at thescaledvault@gmail.com within 7 days of delivery. We will work with you to resolve the issue promptly.

Please note: We cannot be responsible for color variations due to screen displays or change-of-mind requests.

Thank you for understanding and supporting handmade, custom work!